Self-service kiosks
Self-service kiosks are interactive channels where a user can obtain information, make inquiries, and carry out procedures quickly and efficiently, without the need for an attendant, avoiding long and tedious waiting lines.
These kiosks are located in strategic places that require facilitating public guidance and service, such as an airport, a shopping mall, or key points of the city.
This type of digital channel features advanced technology that can update its information online and provide useful data for generating statistics and analyzing tourist behavior.
These digital channels allow a tourist destination to conduct research on both domestic and international tourists, identifying their reasons for traveling.
The aim is to create a profile of the visitors to the location, which will then allow us to develop products based on demand and a promotional strategy to better meet the needs of tourists visiting the destination.
How do we do it?
We place a self-service kiosk for users in airports or key points of the city, where tourists can carry out procedures and inquiries about the tourist destination.
In addition to this, we build buyer persona profiles and real tourist profiles of those who visit the destination. We design attractive tour packages with our smart travel planner that aim to meet the needs of those travelers, oriented to the reasons for which they travel.
We also design promotion actions to improve tourism and commercialization in the tourist destination.
Benefits of having a self-service kiosk
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| It significantly reduces waiting times. |
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| Mejora el turismo en el destino turístico. |
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| Provides data and useful information for research and analysis |
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| Increase customer satisfaction |
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| It streamlines procedures for the user. |
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| It improves the destination's brand positioning. |
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| Improve the user experience (UX). |
